![]() ![]() Please come back and let us know how you made out. If you need a different location, please consult your local Symantec site for the local free chat customer support link. If you have any problems with activating the product, then you can chat with customer support for free. If you would please tell us which Norton product you are talking about, we can give you a link to the current 2010 version of the product and then you can install the new version. Also please be aware that it will remove all Norton products, so back up Identity Safe using the program to back that up. Please pick the proper Norton product that you want to remove. You can download the Norton Removal tool from I would suggest running the Norton Removal Tool to remove the pre-installed Norton product if it is a different one than what you have a subscription for. If your subscription is for only 1 computer, then you have to remove the program from your old computer. ![]() Welcome to the Norton Users Discussion Forum
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